Shipping Exchanges Returns KE'ALA BIKINIS
The KE'ALA Promise
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Shipping
U.S.
All orders will be shipped by USPS First Class Mail for a fee of $5.95 in the U.S., including Hawaii and Alaska. You will receive a delivery confirmation code when the package is shipped. Please allow 2 - 4 business days to process your order. Orders may take up to 3 - 6 business days to be delivered from the shipping date.
International
Based on destination via USPS.
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IMPORTANT NOTES:
- All sale items are final.
- All exchanges & returns must be postmarked within thirty (30) days of delivery to receive a product exchange or refund.
- Merchandise must be unworn, unsoiled, and unwashed.
- Sanitary strips, KEʻALA BIKINIS hangtags and any other applicable accessories must be in-tact and untampered with.
- Return address:
KEʻALA BIKINIS
45-1111 Maka St.
Kaneohe, HI 97644 USA
Exchanges (If applicable)
- Click keala-bikinis.com/a/returns
- Enter your order number and email address in the fields and click "Find your order."
- Follow the screen instructions. Select the items you want to return and the reason for your return.
- For exchanges, select "Exchange for another item(s)."
- Please indicate which product you would like in exchange (product name, size, color).
- You will get a confirmation email with shipping guidelines.
- Pack your item(s) and invoice into packaging of your choice and affix the prepaid mailing label. Please note: KEʻALA BIKINIS is not responsible for any damages incurred during shipping.
- Once your returned item(s) has been received and inspected, we will send you a confirmation email.
- Upon approval, your exchange will be processed and shipped. You will receive a shipping confirmation email.
Returns
- Click keala-bikinis.com/a/returns
- Enter your order number and email address in the fields and click "Find your order."
- Follow the screen instructions. Select the items you want to return and the reason for your return.
- For returns, select "Refund to the original payment method."
- Pack your item(s) and invoice into packaging of your choice and affix the prepaid mailing label. Please note: KEʻALA BIKINIS is not responsible for any damages incurred during shipping.
- Once your returned item(s) has been received and inspected, we will send you a confirmation email.
- Upon approval, your refund will be processed, and credited to your credit card or original method of payment, within 15 business days.
Start an Exchange or Return: keala-bikinis.com/a/returns