Shipping Exchanges Returns KEALA BIKINIS | Swim & Activewear

The KEALA Promise

Secure Shopping - KE'ALA BIKINISEasy Free Returns - KE'ALA BIKINIS 

Shipping

U.S.
All orders will be shipped by USPS First Class Mail for a fee of $7.95 in the U.S., including Hawaii and Alaska. You will receive a delivery confirmation code when the package is shipped. Please allow 2 - 4 business days to process your order. Orders may take up to 3 - 6 business days to be delivered from the shipping date. 

International
Based on destination via USPS.

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IMPORTANT NOTES:

  • All sale items are final. 
  • All exchanges & returns must be postmarked within fourteen (14) days of delivery to receive a product exchange or refund.
  • Merchandise must be unworn, unsoiled, and unwashed.
  • Sanitary strips, KEALA BIKINIS hangtags and any other applicable accessories must be in-tact and untampered with.
  • Return address:

KEALA BIKINIS
P.O. Box 2988
Honolulu, HI 96802

Exchanges (If applicable)

  1. Email info@keala-bikinis.com 
  2. Please indicate which product you would like in exchange (product name, size, color) and the reason for your exchange.
  3. You will get a confirmation email with shipping guidelines.
  4. Pack your item(s) and invoice into packaging of your choice and affix the prepaid mailing label. Please note: KEALA BIKINIS is not responsible for any damages incurred during shipping.
  5. Once your returned item(s) has been received and inspected, we will send you a confirmation email.
  6. Upon approval, your exchange will be processed and shipped. You will receive a shipping confirmation email.

Returns

  1. Email info@keala-bikinis.com 
  2. Please indicate which product you would like in return (product name, size, color) and the reason for your return.
  3. Pack your item(s) and invoice into packaging of your choice and affix the prepaid mailing label. Please note: KEALA BIKINIS is not responsible for any damages incurred during shipping.
  4. Once your returned item(s) has been received and inspected, we will send you a confirmation email.
  5. Upon approval, your refund will be processed, and credited to your credit card or original method of payment, within 15 business days.